Here at North Florida Regional Medical Center, we want your registration process to go as smoothly as possible. We have created a guide to help simplify the process.

You may be required to sign the following:

• Consent for treatment
  
• Authorization to bill insurance

If you are a Medicare recipient, you will be required to answer questions regarding:

• Medicare Secondary Questionnaire

Remember to bring with you at the time of registration the following items:

• All active insurance cards
• Picture ID                                                                                      
• Living Will, Advance Directives, Durable Power of Attorney or Critical Conditions (if you have them)

Outpatient Registration Information

 Where one call does it all.
(352) 333-4261

We schedule the following departments:

• Cath Lab
• Non-Invasive Lab
• Radiology
• Respiratory Therapy

In keeping with our tradition of looking for new and exciting ways to improve customer satisfaction, we are beginning a new scheduling program. Called Community Wide Scheduling, this new department will provide physicians and their office staffs with faster, more efficient and reliable service when scheduling patient care. Our patients will recognize a significantly shorter waiting period and will have much less paperwork to handle at the time of their procedure. With one short phone call, you will be able to schedule all of our outpatient procedures, as well as any other tests or education that go along with that procedure.

How will this affect you?

• Our schedulers will need you to provide the following information:

1. Social Security Number
2. Name
3. Date of Birth
4. Phone Number
5. Ordering Physician
6. Insurance Company
7. Policy Number
8. Pre-Certification Number (if applicable)
9. Date Service Requested
10. Home & Business Address
11. After the case is scheduled, you will be requested to fax physician orders, diagnosis and insurance information to us. This will expedite patient registration process on the date of service.
12. Other questions may be asked depending on what type of procedure you are scheduling.
13. You will no longer have to call each department that is involved with the proposed procedure(s).

About us

• Staffing--Our staff includes several schedulers and one supervisor. All members of the team will be able to handle your scheduling needs.
• Process--We worked closely with each department in programming the software. They have provided us with their capabilities, times and other pertinent appointment details. The system we are using will allow us to find the first available time your appointment can be scheduled, or if a time you request is available.
• Suggestions--You are our customer. If you see a way to improve anything or have a suggestion, please let us know. We will strive to do what we can to make your experience pleasant.